"It doesn't make us feel better that everyone is going through the same thing, that everyone is put out, but its - what can you do right,?" she said. According to media reports, the engine failure could be due to a bird hit. The Fort Lauderdale-bound flight detected trouble in one of its engines just after take-off. Rodriguez and her party are trying to Phoenix. A Southwest Airlines flight made an emergency landing at Havana-José Martí airport in Cuba following an engine issue. The cancellations were caused by air traffic control problems and. "We've been in the same line for about two hours and we got here we tried to go right up to the kiosk and there was no line - sweet and it said our flight was canceled and we got in line," Rodriguez said. Southwest Airlines canceled more than 1,000 flights on Sunday, leaving customers stranded. 4, 2023, offering up to 4,575 flights a day Adds more international service from Kansas City, Mo. They will be staying with them and "sticking around for some extra vacation time."Īlexis Rodriguez said she found out her flight was canceled when she went up to the Southwest kiosk at the airport and got the bad news. Airline publishes flight schedule through Nov. He also said his wife's parents lived in the KC area. "I figured it would be fine since the storm came through a few days ago and we flew in the day after the storm." "I didn't think all of them would be canceled," Garcia said. Garcia told KSHB 41 News the wait was not too bad, but said the delays were causing his legs to hurt. "I think we got here around 1:15 p.m., so its been about three hours, our flight got canceled earlier today but we hoped to get on a different one back to Austin," said Alonzo Garcia. Most were anxious to leave, but the wait was proving challenging. Southwest Airlines would-be passengers packed into Terminal B Monday at KCI. "The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan." "USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service," according to the statement. Department of Transportation sent out a statement Monday night expressing its displeasure with Southwest's problems. We’re working with Safety at the forefront to urgently address wide-scale disruption by rebalancing the airline and repositioning Crews and our fleet ultimately to best serve all who plan to travel with us. And our heartfelt apologies for this are just beginning. "With consecutive days of extreme winter weather across our network behind us, continuing challenges are impacting our Customers and Employees in a significant way that is unacceptable. Southwest Airlines offered a statement on its attempts to get back to business as usual. The Associated Press reported the Flightaware site said Southwest Airlines had 1,253 cancellations - nearly a third of its scheduled flights and about five times as many as any other major U.S. Thousands of travelers are stranded at airports across the country Monday night as Southwest Airlines tries to figure out a way to get its planes and customers back in the air. Relevance is automatically assessed, so occasionally headlines not about Southwest Airlines news might appear - if so please contact us regarding any persistent issues.KANSAS CITY, Mo. This feed updates continuously 24/7 so check back regularly. The airline has over 66,000 employees and operates approximately 4,000 flights per day during peak travel season. Southwest allows free checked baggage and exclusively uses Boeing 737 jets in its fleet. Southwest's business model is based on offering a single class of service, with a simple fare structure and a focus on point-to-point service rather than hub-and-spoke routing, meaning it relies on direct flights between cities. The airline is known for its low fares and has a strong reputation for customer service. Southwest operates a primarily domestic route network, serving over 120 destinations across 40 states, as well as Puerto Rico, Mexico, Central America, and the Caribbean. It is the world's largest low-cost carrier and the eighth-largest overall carrier. Latest news on Southwest Airlines, a major American airline headquartered in Dallas, Texas known for its low fares.
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